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Protection of Personal Data

The purpose of the Law on the Protection of Personal Data No. 6698 is to protect the fundamental rights and freedoms of individuals, especially the privacy of private life in the processing of personal data, and to regulate the obligations and procedures and principles to be complied with by real and legal persons processing personal data.

Your personal data may only be processed by Bileşim Turizm İnş. San. Ve Tic. A.Ş. (“Yeni Yüzyıl Üniversitesi Gaziosmanpaşa Hastanesi”) in the capacity of Data Officer under Law on the Protection of Personal Data No. 6698 (“Law”) and related legislation as described below and in accordance with the Private Hospitals Regulation and the regulations of the Ministry of Health and other legislation.

OBTAINING PERSONAL DATA
Your personal data is obtained by Yeni Yüzyıl University Gaziosmanpaşa Hospital for the purpose of protection of public health, preventive medicine, records related to the applications you make to our health institutions, execution of medical diagnosis, treatment and care services, planning and management of health services and financing through oral, written, visual or electronic media, online through the SSI system, shared records in case of benefiting from the private insurance company, in case of your arrival to our health institutions via the records of other health institutions, e-mails (e-mail) you sent, call center call records, website, oral, written and similar channels.

Your credentials: Your name, surname, nationality number, passport number or temporary nationality number, place and date of birth, marital status, gender, insurance and/or patient protocol number and any other identification data that may identify you,
Your Contact Information: Your address, telephone number, e-mail address and other contact data,
Your personal data obtained when you contact us via voice mail records, e-mail, letters or other means kept by customer representatives or patient services in accordance with call center standards,
Your financial data such as your bank account number, IBAN number, credit card information on your card slip, your invoicing and billing information,
Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services,
Your Health Information: Patient medical reports, diagnostic data, biometric and genetic data, laboratory results, test results, examination data, appointment information, prescription information, including but not limited to the performance of medical diagnosis, treatment and care services carried out during or as a result of any health information and data,
Your notifications such as surveys completed by patients, letters of thanksand complaints, satisfaction results,
Your license plate information, if you use the car park,
The images obtained from camera recordings that are continuously recorded in public areas in accordance with the legislation og our hospital,
Your health data and other personal data that you submit or enter to all web sites of Yeni Yüzyıl University Gaziosmanpaşa Hospital,
If you apply for a job at the Yeni Yüzyıl University Gaziosmanpaşa Hospital, your personal data, including the curriculum vitae provided, and any personal data relating to your service contract if you are an employee or a related employee of Yeni Yüzyıl University Gaziosmanpaşa Hospital.

PERSONAL DATA PROCESSING AND PROCESSING TOOLS
Any personal data (including but not limited to private personal data) obtained by Yeni Yüzyıl University Gaziosmanpaşa Hospital can be processed for the following purposes:

  • Confirming your identity,
  • Protection of public health, preventive medicine, medical diagnosis, treatment and care services, health services and financing planning and management,
  • Planning and managing daily operations and internal operations of our Hospitals and Medical Centers,
  • Medicine supply,
  • Informing you about an appointment if you make an appointment,
  • Performing risk management and quality improvement activities,
  • Fulfillment of legal and regulatory requirements,
  • Confirming your relationship with the institutions contracted with Hospitals and Medical Centers or reaching financial agreement with these institutions regarding the health services provided to you,
  • Sharing the information requested with private insurance companies within the scope of health care financing,
  • Issuing invoice for our services,
  • Sharing the requested information with the Ministry of Health and related public institutions and organizations in accordance with the relevant legislation,
  • Taking all necessary technical and administrative measures within the scope of data security of the systems and applications of our Hospitals and Medical Centers,
  • Analyzing your use of health services and store your health data in order to develop and improve the health services we provide you,
  • Provision of necessary information in accordance with the demands and audits of regulatory and supervisory agencies and official authorities,
  • Maintaining information about your health data that should be kept in accordance with the relevant legislation,
  • and, without limitation, the conduct of medical diagnosis, treatment and care services, planning and management of health care and financing, increasing patient satisfaction, research and similar purposes.

Your personal data obtained and processed in accordance with the relevant legislation shall be transferred to the physical archives and/or information systems of Yeni Yüzyıl University Gaziosmanpaşa Hospital and kept in both digital and physical environments.

TRANSFER OF PERSONAL DATA

Your personal data may be shared between Yeni Yüzyıl University Gaziosmanpaşa Hospital and private insurance companies, health ministry and relevant departments, the Social Security Institution, General Directorate of Police and other law enforcement agencies, Population General Directorate of Turkey Pharmacists Association, the courts and all kinds of judicial authorities, central and other third parties, your representative you have authorized, lawyers, third parties we consult with, including tax and financial advisors, regulatory and supervisory agencies, business partners and other third parties with whom we cooperate to develop or conduct health care services for the purposes set out above, within the scope of the law and other legislation and for the purposes mentioned above.

YOUR RIGHTS ON THE PROTECTION OF PERSONAL DATA

We hereby declare that you have the right to request the following information as a personal data owner: learn whether personal data has been processed in accordance with the legislation on your personal data being processed, requesting information about it if it has been processed, accessing and requesting personal health data, learning the purpose of processing the personal data and whether it is used for its purpose; to know third parties to whom personal data is transferred at home or abroad, to request correction of personal data in case of incomplete or incorrect processing, to request the deletion or destruction of personal data, to correct and / or erase personal data if personal data is incomplete or incorrectly processed. requesting the third parties to whom the personal data have been transmitted to be notified, objecting to the occurrence of a result against the person by analyzing the processed data exclusively through automated systems, and request to eliminate the damage in case of damage due to unlawful processing of personal data.

If you exercise your right to know whether personal data has been processed, and the right to request information if personal data has been processed; your right to access and request personal health data, the purpose of processing your personal data, and the right to know if it is used for its purpose, to know third parties to whom personal data is transmitted at home or abroad, you will be provided with clear and understandable information in writing or electronically, through the contact details provided by you.

DATA SECURITY

Yeni Yüzyıl University Gaziosmanpaşa Hospital protects your personal data in full compliance with all technical and administrative security controls required in accordance with information security standards and procedures and at an appropriate level against possible risks.

COMPLAINTS AND CONTACT

If you have any rights or claims you wish to use under the above clauses or if you have any requests, you can send us an e-mail on gophastanesi@gophastanesi.com.tr through an e-mail address e-signed by you or a file of word or pdf format written to Yeni Yüzyıl Üniversitesi Gaziosmanpaşa Hastanesi and e-sign and send it to gophastanesi@gophastanesi.com.tr or you can apply with a petition bearing your wet signature to the attention of the Patient Relations Unit at Merkez Mah. Çukurçeşme Caddesi No:51 Gaziosmanpaşa, İstanbul.